Job Details
Salary
1000GBP - 1000GBP Monthly
Working Hours
45 hours/week
Start Date
2024-12-04
End Date
2025-04-21
Open for Couples
No
Right to work in EU
Yes
Job Requirements
REQUIREMENTS
EU Passport or Right to Work in Italy (e. Permesso di Soggiorno) – ESSENTIAL
Criminal Record Disclosure / DBS / Police Check - ESSENTIAL
Over 21 years old – DESIRABLE
Driver’s licence & willingness to drive manual vehicles in resort (2 seater/5 seater/9 seater) – DESIRABLE
Fluent in English - ESSENTIAL
Willingness to learn Italian/French (Aosta Valley) – DESIRABLE
KEY RESPONSIBILITIES
Welcoming clients to resort
Explaining process for ski fit
Ensuring a smooth hotel check in procedure
Allocation of rental wear (ski jacket and ski trousers)
Delivering a party leader and group welcome meeting
Hosting the après ski events
Troubleshooting and finding solutions to any issues that arise during the week
Ensuring a smooth departure process (preparing for check out, understanding shower arrangements for after skiing on the final day, early departure meals etc)
Providing 10/10 customer care from the moment the clients arrive in resort until the moment they leave resort
SKILLS
Exceptional level of service and face to face customer care
Excellent communication & organisational skills
Friendly, positive, personable & engaging
Flexible and adaptable to changes
Proactive, use your initiative and have the ability to problem solve
Ability to remain calm under pressure
A team player
Passionate about skiing and snowboarding
Roles & Responsibilities
ROLE DESCRIPTION
Our Schools & College Co-ordinators would be the first point of contact for a Schools & College group upon their arrival in resort and are invaluable to the overall running of their programme, liaising between party leaders, coach drivers and suppliers.
The arrivals day is a busy but pivotal day – it’s time to welcome the clients, get them kitted out with their equipment and rental wear, get them fed and checked into their hotel, deliver a party leader welcome meeting and a group welcome meeting to ensure everyone knows what is going on for their week in resort.
On most occasions you would be based in the hotel with the clients, and you will take all of your meals with the group. On a daily basis you will be at snowsports check out (morning) and check in (afternoons) and you will be hosting the après ski event (activities range from bowling, ice skating, tubing, karaoke, quiz, bingo, disco, pizza night & snowsports school presentation etc).
Our Schools & College Co-ordinators need to be friendly and engage with their group, you should get to know the party leader, staff, and students. You will need to provide an exceptional level of service and face to face customer care and you must be proactive and you should have lots of initiative.
Our Schools & College Co-ordinators are more than likely required to work in different hotels on a week to week basis plus requirements to work in different resorts within the Aosta Valley. When there are insufficient numbers to work as a Schools & College Co-ordinator, you will be working in a Resort Assistant role for these week/s.
TO APPLY PLEASE PROCEED TO https://staff.interski.co.uk/jobs/41
Benefits
- Accommodation Yes
- Food allowance Yes
- Onsite training Yes
- Shared accommodation Yes
- Ski equipment Yes
- Ski Pass Yes
- Travel costs reimbursement Yes
Insurance & Uniform
Hiring Agency
Inter School Travel Ltd t/a Interski
41 years, 280,000+ clients, and zillions of smiles – an excellent scorecard. Excellence and client satisfaction remain the goals. Innovation, investment and dedication remain the means.
Our product for adults, families, individuals and groups, Interski Snowsports Holidays, offers outstanding variety and value.
Our Schools & Colleges operation is, quite simply, the market leader.
As long ago as 1983, we took our first clients to the Aosta Valley, Italy. We specifically operate in the one area and, as you would expect, know it inside out, upside down and back to front! It goes without saying that there have been many changes over the years, but Interski's dedication to providing quality snowsport packages remains as strong as ever. Our staff have boundless enthusiasm and our heads are just buzzing with ideas on how to improve our already excellent product. These pages will provide you with more information on our company profile, together with an insight into the people that help to make your Interski experience one that you will never forget.
