Job Details
Salary
0EUR - 0EUR Monthly
Working Hours
40 hours/week
Start Date
2024-11-01
End Date
2025-04-30
Open for Couples
No
Right to work in EU
Yes
Job Requirements
You will oversee and manage all aspects of Kaluma’s resort operations in Courchevel 1850. This includes all guest concierge, the running of clean, efficient and cost-effective chalets, maintaining staff welfare and managing resort finances and budgets. The ultimate objective is to ensure a smooth and successful operation whilst providing exemplary holidays that exceed our guest’s expectations.
Requirements:
Minimum age of 28 years. Management experience with other ski tour operators, preferably in the luxury market, including at least one season in Courchevel. A background in high-end hospitality or hotel services, with an exacting eye for detail. Proficient French Language skills. Full clean driving license.
Roles & Responsibilities
MAIN DUTIES & RESPONSIBILITIES Including but not limited to:
• Managing the in-resort team in the delivery of Kaluma Travel’s high standards of service, hygiene,
cleanliness and customer service.
• Monitor and update bookings through the company database, whilst liaising with head office.
• Conduct a pre-arrival concierge service for guests.
• Responsibility for resort budgets, including expenditure, invoicing, chalet budgets, financial paperwork
and the processing of payments for guests in-resort expenditure.
• Communication with Kaluma’s Management team, via video meetings when required.
• Weekly rotas for all staff
• Staff management, specifically job related but also emphasis on staff welfare
• Maintaining / improving / developing local supplier relationships
• Organise resort transfers for guests’ arrivals and departures.
• The order, purchase and distribution of guest lift passes.
• Assist guests with ski hire requests and ski/boot fittings
• Arrange group ski-school and private ski tuition, using our nominated ski-school providers.
• Ensure all guests receive Kaluma Travel’s bepsoke level of service.
• Provide cover for staff if required
REPORTING AND MANAGEMENT STRUCTURE
You will report directly to the Company Directors. There will also be some direct communication and
reporting with/to the UK based office team for all guest and database management issues
Benefits
- Accommodation Yes
- Food allowance Yes
- Onsite training Yes
- Shared accommodation No
- Ski equipment Yes
- Ski Pass No
- Travel costs reimbursement No
Local contract, which includes health care. Wages according to French wage tables. Full details here https://kalumaski.com/ski-season-jobs/
Hiring Agency
Kaluma Ski
At Kaluma we have over 20 years of experience in organising luxury ski holidays. We operate and run our very own collection of luxury ski chalets across two world famous locations: St Anton am Arlberg and Courchevel.
We are widely considered to be the standout experts in our resorts due to the care and attention to detail that we put into our holiday experiences. We take great pride in all that we do. Our team, our service and our reputation mean everything to us and by putting our guests at the very heart of all that we do, we truly aim to exceed all your expectations at every turn.
